How Rido works.
Book in a few steps, see your fare before you confirm, and know who's coming before they arrive. No account needed.
Booking takes a few steps.
- Your tripChoose your ride, your addresses, and the date and time. For airport rides, the airport is filled in for you.
- Your serviceComfort is recommended. Essential and Extra Care are there too, each with its price for your trip.
- Your partyTell us passengers and bags. Rido matches the vehicle to your party and luggage.
- Confirm & paySee your total with tax. Pay Online and save $5 — nothing is charged when you book — or pay in the vehicle.
What you'll hear from us.
By text and email, so you always know where things stand.
- Right away
Confirmation with your fare total and payment status.
- About 24 hours before
A reminder of your pickup.
- About 2 hours before
Your driver, vehicle and plate.
- On the way
A live tracking link once your driver heads to you.
- On arrival
An arrival message once your driver has safely stopped.
- After your ride
Your receipt, by text and email.
On the day.
Waiting starts at your pickup time
If your driver is early, that time is free. Essential includes 5 minutes; Comfort and Extra Care include 10.
Late pickup? Your ride is free.†
For eligible Comfort and Extra Care address pickups. The guarantee
Flight delayed? Your pickup moves later.
At no charge, for airport pickups. Airport Pickup Guide